EF_MSDynamics_Webbased_CTI_Connector

$27.00 per month charged for 1 year

Expertflow MSCRM Web based CTI connector license. Charged per concurrent agents.

Category:

Description

A Computer Telephony Integration solution that embeds a CTI Toolbar inside Microsoft Dynamics CRM. The embedded CTI toolbar allows the contact center agents to manage call controls and agent state controls from within the Microsoft Dynamics web interface. More information