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EF_HC

$14.00 per month charged for 1 year with a 2-week free trial

Subscription license of EF Hybrid Chat standalone and Web-chat connector. Valid for 2500 interactions per agent per month.

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Description

Expertflow Hybrid Chat unifies customer chats, bots, contact center, and CRM. Supported customer channels are Web, SMS, WhatsApp, Viber and Facebook. The agent gadget can be integrated with Cisco Finesse and agent chat login works with Finesse SSO. Rasa.ai is shipped as an integrated bot solution while other bots may be integrated via the bot API. The Bot may be configured to work for auto answer to customer queries as well as for the agent’s assistance. More information

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