Announcements & Business Calendars License

$3.00 / month charged yearly

Monthly subscription of Announcement & Business Calendar. Charged per concurrent agent licenses.

Description

Easily change IVR announcements and call center working hours Add IVR announcements and business hours of your Cisco contact center CCX or CCE. Manage planned/unplanned outages, promotions, greetings with Easy Announcements. Also, add hours of operations, public holidays and exceptional hours on the contact center calendar. More information