EF_MSDynamics_Screen-pop_CTI_Connector

$5.00 per month charged for 1 year

Subscription license for MS Dynamics Screen-pop CTI Connector. Charged per concurrent agent.

Categories: MSCRM Screen-pop connector, Software License

Description

Description

A browser based Computer Telephony Integration Integration solution with Cisco Finesse that opens Microsoft CRM caller account information in a browser tab. The agent continues to use Cisco Finesse Agent Desktop for call handling but switches to CRM browser tab to view/update account information or call activity. More information

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EF_MSDynamics_Screen-pop_CTI_Connector

Description

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